HOW CAN I TRACK MY PACKAGE?
Once your package has been shipped, a tracking number will appear on your order details. You will receive an email with the tracking number. You can track your package using the shipping company’s website with your tracking number (for example UPS, USPS, etc.) – or by using universal tracking websites like 17track.net.
WHAT HAPPENS IF THE ESTIMATED DELIVERY TIME PASSED AND I STILL DID NOT RECEIVE MY ORDER?
Please contact us with your order number ASAP so that we can check and boost the delivery process. You can email us at or by using the Contact Us
WHAT DO I DO IF MY PRODUCT ARRIVED DAMAGED?
If you receive damaged merchandise, please take a picture and email us the picture at right away. We will only replace damaged goods within 48 hours of receiving your order.
CAN I RETURN MY PRODUCT FOR A REFUND?
Sure! We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us using our contact form.
We will notify you once we’ve received the item in our wharehouse. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us using our form.